QCMAN 2016 - Forth International Workshop on Quality of Experience Centric Management

The Forth International Workshop on Quality of Experience Centric Management (QCMan) will be held in conjunction with ITC 2016. The workshop is supported by the University of Würzburg, RWTH Aachen, FTW Wien, and the University of Missouri.

In recent years, the Internet has evolved from a pure packet forwarder to a provider of complex and high demanding services and applications (e.g., video, voice, on-line gaming, cloud applications). These services and applications are typically managed through a set of Quality of Services parameters (e.g. packet loss, delay, jitter). However, it is widely agreed that the management of these services and applications should be centered on their quality as perceived by the end user: the Quality of Experience (QoE). However, this QoE centric management is greatly challenged in today’s Internet by (i) the stringent QoE requirements of the supported services and applications (e.g., timing constraints, loss intolerance) and users (e.g., unpredictability of user behavior, request for high quality services), (ii) the plethora of service consumption possibilities (e.g. for video: live vs on-demand, managed vs over-the-top), (iii) the inherent complexity of services and applications which can be offered to users in several ways to reach the same QoE level and (iv) the difficulty in assessing the quality as perceived by the end user also due to insufficient insight in the psychological and sociological factors of the service and application consumption.

QCMan 2016 aims at providing an international forum for researchers addressing these challenges. QCMan 2016 will combine original full paper presentations with a motivating keynote to thoroughly explore this challenging topic.

Important Dates

Abstract registration deadline: March 15th, 2016
Paper submission: April 1st, 2016
Notification of acceptance: June 1st, 2016
Final version of papers due: June 15th, 2016
Workshop date: September 12-16, 2016